Why am I having trouble getting the earbud touch commands to respond?

The fusion touch commands do require a little practice, but it’s not difficult once you become familiar with it. The problem is usually the accuracy of your forefinger consistently contacting the touch sensor. The touch sensor is the oval recessed area at the top of each earbud. It’s a relatively small target to press consistently. We’ve found the best way to ensure consistent operation of the touch sensor is by placing the palm of your hand flat against the side of the face with the forefinger positioned above the touch sensor. The palm placed against the side of the face will allow better control of the forefinger and will improve your ability to consistently activate the touch sensor.